Return & Refund Policy

Return & Refund Policy

Thank you for shopping with AeroPress. Your satisfaction is very important to us.

1. Return Eligibility

We accept returns within 14 days from the date you receive your order.

To qualify for a return, the item must meet the following conditions:

  • Unused, unworn, and in the original packaging
  • Proof of purchase is required

2. Non-Returnable Items

The following items are not eligible for return:

  • Clearance or final sale items
  • Gift cards
  • Customized or personalized products

3. Refunds

Once we receive and inspect your returned item, we will notify you regarding approval or rejection of your refund.

If approved, your refund will be processed within 5 to 10 business days to the original payment method.

4. Damaged or Incorrect Items

If you receive an item that is defective, damaged, or incorrect, please contact us at thanhxuanconlai63217@gmail.com within 7 days of delivery and include photographic evidence.

5. Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

6. Cancellation Policy

Orders can be canceled within 24 hours of placement. Please contact us as soon as possible at thanhxuanconlai63217@gmail.com if you wish to cancel your order.

7. Shipping Details

Processing time for orders is typically 1-3 business days.

Shipping time is estimated at 7-12 business days.

Shipping fees are calculated and displayed at checkout.

If you have any questions or concerns about your order, please contact our customer service team at thanhxuanconlai63217@gmail.com or visit us at aeropresskit.shop.